Our Technical Support Capabilities

Personal Assistance Finding a Replacement – For Any Encoder Brand!

Crossover Requests: With the broadest range of rotary feedback products, our team provides approximately 100 crossovers per week to those to replace their existing feedback devices.
Identifying Drop-In Replacements: not only does our technical support provide the closest compatible upgrades for obsolete products or competitors, but we also equip you with details on how the upgrade differs from your original product.

Translating Your Application Requirements Into Solutions

Part Number Selection: we will help you consider all the unique challenges and requirements of your application to select the best feedback solution
Exploring Application Considerations: as encoder specialists, we will help identify ways to overcome any unique challenges or requirements of your application
System integration and accessories: Our application engineers provide information on the best accessories or solutions to integrate the feedback device into your machine or design

Contact Us Today with Your Design Challenge.

Our technical experts offer full support through your entire development cycle. We look forward to partnering with you to discuss application specifications, recommend a solution, and evaluate your custom design requirements.

Our team is here to help with:

Recommending the best solution for your application requirements.
Identifying drop-in replacements or near matches for obsolete parts, including competitor's products.
For larger integration projects, facilitate direct communication with our design engineers to create a custom solution for your unique application.

Personal Assistance Finding a Replacement – For Any Encoder Brand!

Translating Your Application Requirements Into Solutions

Expert Help Articles and White Papers

Contact Us Today with Your Design Challenge.